What if I could log in previously, but I cannot now?

Verify the correct website is being used to access isolved.

If two or three attempts have been made without success, make sure that the correct email address is entered and complete (no spaces). iSolved will display how many attempts remain after each incorrect password entry.

1. After the fifth incorrect attempt, iSolved will lock the username out of the system for 15 minutes. After 15 minutes have passed, use the “Forgot Password” link to change the password.